The Prospectus and other marketing material

1. Christie’s Education endeavours to ensure that programme descriptions and statements made in the Christie’s Education prospectus and other marketing material accurately reflect the nature and content of the programmes it intends to offer at the date of publication.
2. However, admission to a programme is on the understanding that Christie’s Education is entitled to make non-material modifications to any programme without liability to you, other than as set out in clauses 3 and 4 below.
3. If your programme is withdrawn for whatever reason prior to its commencement, Christie’s Education’s liability to you shall be limited to either a refund of any deposit or fees paid by you at that time for that programme or, if you prefer (and subject to availability), a transfer to another programme for which you are suitably qualified.
4. If your programme is withdrawn for whatever reason after its commencement, Christie’s Education’s liability to you shall be limited to a refund of any deposit or fees paid by you for the programme or (subject to availability) transfer to another programme for which you are suitably qualified.
5. Christie’s Education shall be entitled, without liability to you, to make reasonable changes at any time to the programme syllabus, venue, timing, materials and elements

Applications

1. Students will be accepted on programmes at the sole discretion of Christie’s Education. Christie’s Education’s decision in this respect is final. If you wish to challenge Christie’s Education’s decision, please contact the Admissions Department on applicationsUK@christies.edu
2. Christie’s Education reserves the right to exclude any student from a programme if anything in this application form or accompanying documents is found to be false.

Fees

1. A deposit of 5% of the tuition fees is payable in order to secure a place on a programme for which you have been offered, this is refundable for up to a period of 14 days after you accept your offer.
2. The balance of the tuition fee must be paid no later than 1st September of the relevant academic year; if you are applying for funding or would like to set-up an instalment plan, all documentation must be submitted to Christie’s Education by 1st September of the relevant academic year.
3. If payment of any part of the fees is not received on its due date, Christie’s Education shall be entitled to retain any deposit paid and offer the student’s place on the programme to another applicant.
4. All fees include VAT, where VAT is payable.
5. We reserve the right to amend the fees prior to commencement of the programme should it be necessary

Requests to pay fees by instalments

If an applicant wishes to pay by instalments they must follow the procedure outlined below:
1. The applicant must submit their request in writing to educationaccounts@christies.com before the notified payment deadline.
2. An Instalment Plan Agreement form must be obtained, read and signed by the applicant and the Senior Management Accountant before the payment deadline.
3. The applicant must submit proof of funds, which may take the following forms:
4. A copy of a bank statement and / or
5. A proof of a loan being used to fund tuition fees.
6. The maximum permitted number of instalments in any 12 month period shall be 12.
7. Payments must be made on or before the date stated on the Instalment Plan Agreement.
8. If a student does not pay an instalment on the due date, Christie’s Education will be entitled to charge interest from the due date at a rate of 2.5% per year on the unpaid amount due, and a discretionary penalty fee of £50 will be incurred where any instalments have not been paid by the designated deadline.

Cancellation Rights

Right To Cancel
You have a statutory right to cancel this contract without giving any reason. The cancellation period will expire after 14 days from the day you accept the offer of a place at Christie’s Education.
To exercise the right to cancel, you must inform Christie’s Education of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email). Christie’s Education is happy to receive notification of cancellation by email addressed to admissionsuk@christies.edu
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effect Of Cancellation
If you cancel this contract as set out above, Christie’s Education will reimburse all payments received from you. Christie’s Education will make the reimbursement without undue delay, and not later than 14 days after the day on which it is informed about your decision to cancel this contract.
Christie’s Education will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Cancellation After The Statutory Cancellation Period

1. If you cancel the contract after the statutory cancellation period has expired, Christie’s Education will not refund payments received from you. Depending on when you cancel the contract (in particular, whether it is before or after enrolment) you may be obliged to pay a proportion of your tuition fee.
2. In the instance of a visa refusal an applicant would have three options:
3. To request a second CAS (please refer to the Immigration Compliance Policy on the Christie’s Education website)
4. To defer the start of their studies until the following year
5. To request a refund
6. In all instances of a visa refusal a full copy of the refusal must be submitted to CE and any decision on a refund remains at the discretion of CE.
7. The following is a non- exhaustive list of when a refund will not be made in the instance of a visa refusal
8. Failure to declare academic history in the UK
9. Undeclared previous visa refusals either with CE or other sponsors
10. Deception used in an application
11. Failure to declare any information that might change the outcome of the application
12. Insufficient financial funds
13. Previous breach of visa conditions
14. Any other circumstance that was not declared at the point of CAS issuance that has subsequently been deemed to contravene CE’s responsibilities and UKVI policy guidance
15. If you wish to cancel your place after payment of the deposit has been made, please inform Christie’s Education of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email). Christie’s Education is happy to receive notification of cancellation by email addressed to applicationsUK@christies.edu
16. If you have any questions or concerns, or would like to make a complaint with regards to the application process, please contact the Admissions Department at applicationsUK@christies.edu.

Fees and General Information following commencement of Studies

Enrolment

1. Each student must enrol each year and pay the fees appropriate to his or her course of study. No student shall be deemed to be an enrolled student unless they have:
2. Completed the registration form and other required documentation during the enrolment process;
3. Paid in full the relevant course fees for the year of study prior to 1 September or agreed a fee instalment plan with Christie’s Education in accordance with the request to pay fees by installments as stated above.
4. No student will be deemed to have completed their studies until all fees are paid.
5. No student’s name will be put forward for the award of a degree or other qualification if outstanding fees, have not been paid in full.
6. In the event of non-payment of fees Christie’s Education will be entitled to take any of the following steps:
7. if the course has not already started, withdraw the offer to the student and refuse to permit the student to enrol
8. withdraw tuition from a student (which may include refusing to allow the student to attend classes or participate in study trips, refusing to allow the student to sit an examination, refusing to mark a student’s examination papers, refusing to submit a student’s results to the relevant Examination Board) until the overdue fees have been paid
9. exclude the student from the Christie’s Education premises or any other premises where the course may be taking place until the overdue fees have been paid
10. refuse to allow a student to progress to graduation or the next term of a course until an agreement has been reached on the payment of the overdue fee
11. Students experiencing difficulties should contact the Senior Management Accountant at the earliest instance.

Attendance

1. Christie’s Education reserves the right to exclude any student from a programme if it considers that student’s lack of attendance or conduct is detrimental or disruptive to the programme or other students.

Refunds, withdrawal and deferrals post commencement of studies

1. The provisions in this section do not prejudice a student’s statutory right to cancel the contract within 14 days of acceptance of the offered place and receive a full refund of any deposit or other sums already paid within that timeframe. Nor do they prejudice any cancellation right that the student may be entitled to exercise by law due to a breach of contract.
2. The decision to grant or refuse a refund shall be at the sole discretion of the Strategic Planning Committee of Christie’s Education. The Senior Management Accountant will confirm in writing the decision of the Strategic Planning Committee and, if the application is successful, the arrangements for withdrawal will be set out.

Withdrawal after commencement of studies

1. Students who cease attending their course of study without providing medical or other documentation to justify their withdrawal will not normally be eligible for a refund.
2. Unless otherwise stated in this document no refunds will be made upon withdrawal from a course once it has started.
3. In exceptional circumstances an application for a refund will be considered where a student is unable to continue with their studies owing to extenuating circumstances.
4. If the refund request is being made by an enrolled student the application for a refund must be made in writing and addressed to the Student Services and Business Director stating the reasons for wishing to withdraw and supporting documentation such as a medical certificate should be attached.
5. In the event that the application for a refund is granted, no refund will be given for the term in which the candidate ceases study. Tuition fees for terms thereafter will be fully refundable. For a request to terminate study outside of term time, no less than 4 weeks’ notice must be given in order to receive a full refund for the following term.

Deferral post commencement of studies

1. In exceptional circumstances, it may be possible for a student to defer the place on a programme or course of study until an equivalent time in the next academic year.
2. The application to defer may be made by the student at any stage before or during the course by writing to the Student Services and Business Director explaining the reason for deferral.
3. The decision to grant or refuse the deferral application shall be at the sole discretion of the Strategic Planning Committee of Christie’s Education and subject to meeting the rules and regulations of The Open University. Please also refer to the Extenuating Circumstances Procedure within the Christie’s Education Regulations and Procedures which contains a
non-exhaustive list of circumstances that may be accepted as exceptional circumstances for the purposes of deferral. The Student Services and Business Director will confirm the outcome of the deferral request in writing.
4. In the event that the deferral is granted the student will be liable for the difference in level of fees that may occur from year to year plus an administration fee of £250.
5. Fees due to Christie’s Education for the academic year in which the student wishes to recommence their studies must be paid by the 1st September at the relevant academic year.

Complaints

1. If you have any questions or concerns or would like to make a complaint with regards to the application process please contact the Admissions Department at applicationsUK@christies.edu. Or refer to admissions complaints.
2. If you would like to make a complaint about a matter post enrolment a copy of our complaints procedures can be found here

Data Protection
1. In relation to the information you provide to us (the ‘personal data’), Christie’s Education Limited will be the ‘data controller’ for the purposes of the data protection act 1998 (http://ico.org.uk/ESDWebPages/DoSearch with number Z5751746).
2. Your personal data will be used for the purpose of assessing your application and if you are successful, it will be retained for the purposes of maintaining a student record and for the provision of the relevant course. It may also be used to share any marketing information we think may be of interest to you from time to time. If at any point you wish to unsubscribe from receiving marketing information from Christie's Education Limited, please email applicationsUK@christies.edu.
Please note that we may share your personal data with the Open University as the university validating your award however only where required in relation to the provision of the course and not for any other purpose.The CE Data Protection Policy can be found here
3. Christie’s Education Limited is an affiliate entity of Christie’s International plc , the art auction house. We will not share your personal data with Christie’s International plc, however if you would like to subscribe to Christie’s International plc’s marketing and newsletters please visit www.christies.com to register.